Delivery & Shipping Information

You’re excited to have fun with your new products, so we strive to get them out to you as quickly and expediently as possible.

Always 100% discreet packaging and billing

All products are shipped in 100% discreet packaging and will arrive in a brown box with absolutely no indication as to the contents whatsoever! The package will have a neutral label, and will not feature either the Bodyjoys logo or name.

Additionally, your bank or card statement will show a payment to SP SCOVILLEGRP.

Your purchase is dispatched according to the choice you select during checkout.

Delivery charges

Enjoy free standard delivery on orders of £50 or more to all mainland UK addresses for parcels with a maximum weight of 2kg (FYI, the average weight of our vibrators is around 350g).

Your purchase is dispatched according to the choice you select during checkout. Here are all your delivery options:

UK Services Time Cost Weight Limit
Royal Mail Tracked 48 (standard) 2-3 working days £4.99 (free from £50) 2kg
Royal Mail Tracked 24 1-2 working days £6.99 2kg
Royal Mail Overnight (special delivery) 1 working day £9.99 2kg
DPD Express Next Day 1 working day £8.99 30kg
EU
Royal Mail International Airsure 3-5 working days £14.99 2kg
DPD International Classic 2-5 working days £19.99 30kg
Rest of World
Royal Mail International Airsure 3-6 working days £24.99 2kg

Please note that Royal Mail Tracked currently makes 95% of its deliveries within the specified time frame. However, please allow extra delivery time to avoid disappointment. We don’t want that pleasurable anticipation to become unbearable. 

Recording and tracking

For your peace of mind, all orders are dispatched with a reliable, tracked and insured service. We will email you the tracking number as soon as your order is dispatched (anticipation heightens arousal, after all!).

Same-day dispatch

Orders are shipped on the same day or within one working day, Monday to Friday (excluding bank holidays).

The cut-off time for placing an order for overnight delivery is 3pm. If you’re late, we’ll do our best to dispatch up until 4pm when parcels are collected (but no promises).

Out of stock items

It only happens very rarely, but if you have ordered an item that is out of stock, we expect to be able to dispatch the goods in about 7 days. In the event of a manufacturing delay with any product, you will be notified by email as soon as we become aware of the hold-up.

Please read about our 14-day 100% money back guarantee and full 1-year warranty on all our products in our returns & refunds policy.